Preamble

The site is the property of Rock'n'Kustom Shop in its entirety, and all rights pertaining thereto. Any reproduction, full or partial, is systematically subject to the authorization of the owners. However, hypertext links to the site are allowed without specific requests.


1. Acceptance of Terms

  This contract aims to define the general conditions of sale and the contractual relationship established between Rock'n'Kustom Shop and his client during a purchase. These conditions are complete and final. They are effective against a third party and will prevail over all other conditions contained in any other document, unless previously agreed in writing.
Any order validated by a customer implies her agreement to all terms and conditions listed on this site. Rock'n'Kustom Shop reserves the right to cancel any order from a customer with whom there is a dispute earlier. Shop Rock'n'Kustom retains ownership of the goods until fully paid by the customer.

It is strongly advised to provide a phone number. In case of problems with your order, we will call you to ship as soon as possible.

2. Products

The photographs illustrating the products are not contractual. If errors occur, shall in no case the responsibility for Rock'n'Kustom Shop can be initiated. The majority of products offered to its customers by Rock'n'Kustom Shop are available in stock.

3. Ordering

Validation controls and electronic signature (Act of 13 March 2000 on electronic signature).
Any purchase order signed by the consumer "double click" is an irrevocable acceptance which can not be questioned in cases restrictively provided for in this contract as "right of withdrawal" and "stock".
The automatic registration systems are considered as proof of the nature, content and date of the order.
The "double-click" associated with the authentication and non repudiation and protection of the integrity of messages is an electronic signature.
This electronic signature has value between the parties as a handwritten signature.
Shop Rock'n'Kustom confirms acceptance of the purchase order to the email address that it will release. The sale will be concluded until the confirmation of the order. The information given by the buyer, when taking a sales contract: in case of an error in the address, the seller can not be held responsible for the impossibility in which it could be delivered the product.

4. Delivery

After confirmation of order, Rock'n'Kustom Shop is committed to deliver its carrier, all references ordered by the purchaser within a maximum of 48 working hours if stock available. The carrier agrees to contract with Rock'n'Kustom Shop to deliver the order to the address provided by the buyer Rock'n'Kustom Shop.
More for deliveries outside mainland France, the customer agrees
to pay all taxes due on the importation of products, customs duty, value added tax and all other fees payable under the laws of the country receiving the order.
All orders placed are Rock'n'Kustom Shop for the personal use of clients, customers or product recipients refrain from any partial or total sale of products. Shop Rock'n'Kustom fact emerges from any legal liability if the payment of taxes was not made by the client.
Are considered as force majeure relieving the seller of its obligation to deliver war, riot, fire, strikes, accidents and the impossibility of being supplied.
For reasons of availability, an order can be delivered in several times to the customer. The client then does a single delivery. If the client wishes to 2 places of delivery, it is 2 orders, with the cost of delivery.

5. Delivery times

Orders paid by credit card or paypal, are provided within the time announced on the homepage of the site. Product availability is updated daily to avoid articles temporarily or permanently unavailable. Despite this, it is possible that an item goes out of stock in the day, we will contact you by email or phone, so you decide:
•  the tolerable waiting time to receive your order,
•  the article chosen to replace the missing item,
•  the cancellation of this Article and the amount of your payment if you paid by credit card.
For France, the packets are mailed in collissimo monitoring recommended time is 48 hours.
We chose this method of shipment, a little more expensive but guaranteed by the post in case of loss or theft of a package.
For the countries of the European Community, the packages are shipped Collissimo monitoring recommended but it may take up to one week.
Any delays shall not entitle the buyer to claim damages.

6. Shipping

The cost of packaging (padded envelope or box) is not added to the charges, it is supported by Rock'n'Kustom Shop.

7. Receiving your package

 The goods always travel at the risk of the recipient. Always check your package upon arrival. In case of defects, you have 48 hours to make a claim with the carrier in case of missing or damaged.

8. Return Terms

Right of withdrawal: In accordance with Article L.121-20 et seq of the Code of consumption the consumer has, within 7 days after delivery of his order, a right of return, exchange, have or refund the goods does not suit him.
In case of exchange or refund, return the individual (s) item (s) new (s) in its (their) original packaging intact, unworn, with all accessories, manuals and documentation, books, CDs and DVDs should not be décellophanés at the following address:
Rock'n'Kustom Shop
BP 14
25160 Malbuisson
France


The charges incurred due to an error on our part or a defect in an item, will be at our expense. You can call us a good return that you stick on your package and you will not have to pay the port. Otherwise the costs you incurred to return items will be refunded or stamps, or a credit valid on your next order. Shipments coli Eco-only, mailings against refund will be refused.
The costs incurred for an error on your part will be against your charge.

9. Price

All prices are quoted in euros.
The price on the product does not include shipping.
The price stated in the order confirmation is the final price.

10. Payment

The price charged to the customer is the price indicated on the order confirmation sent by Rock'n'Kustom Shop.
The product price is payable the day of the order.
The order validated by the customer shall be considered effective until the bank payment centers have given their agreement. In case of refusal of such centers, the order is automatically canceled and the customer notified by email.

Methods of payment 

Bankcard 

You must leave a phone number, no laptop. The system Sogenactif online payment is a mode of payment. When you give the information in your credit card, you are more at Shop Rock'n'Kustom but in the server of the company that guarantees payment in full safety.
To fight against fraud, your IP address and the data of your HOST server will be recorded and the exact dates and times of transactions. This unique identification and formal contract is binding. This information will remain confidential unless we see an attempt at fraud. In which case we will file a complaint and completeness of data collected about you will be forwarded to the prosecution for investigation 

Paypal 

You can also pay by Paypal. If you do not have a Paypal account when confirming your order, you will be able to create the current command 

Check Bank (Only for France)

BP 14
25160 Malbuisson

If paying by check, order will be validated when the check will be cashed.
Rock'n'Kustom Shop reserves the right to request a cashier's check and / or proof of address to the client in case the sums involved would be important

11.Litiges

This contract is subject to the law french. Shop Rock'n'Kustom can not be held liable for damages of any kind, bodily or material that could result from a malfunction or misuse of products. The same is true for any changes resulting from product manufacturers. Responsibility for Rock'n'Kustom Shop will, in any event, limited to the amount of the order and can not be invoked for simple errors or omissions which could subsist despite all the precautions taken in the presentation of products
If problems in the implementation of this contract, the buyer has the option, before any legal action to seek an amicable solution with the help of a professional association in the industry, a consumer association or any other counsel of his choice.
It is recalled that the search for amicable solution does not "promptly" of the warranty or the warranty contract. It is recalled that in general and subject to the discretion of the Courts, the provisions of this contract relating to the contractual guarantee assumes that the buyer to honor its financial commitments to the seller.
Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. In case of dispute, the customer is first priority for the company to find an amicable solution.
Otherwise, the Commercial Court has exclusive jurisdiction, regardless of delivery location and method of payment accepted.

12. Warranty

In all cases Rock'n'Kustom Shop can not be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility for systematically Rock'n'Kustom Shop is limited to the value of the product involved, value at the date of sale, and with no possibility of appeal to the brand name or manufacturer of the product.
In any case, the client receives the legal guarantee on eviction and hidden defects (Art.1625 and following of the Civil Code). On condition that the purchaser makes the proof of hidden defect, the seller must legally repair all the consequences (art.1641 and following of the Civil Code), if the buyer is directed to the courts, it must do so in a "promptly" after the discovery of the hidden defect (art.1648 civil code). You can contact customer service
info@rocknkustomshop.com by mail (response within 48 hours)

• Article L211-4 of the Consumer Code
The seller must deliver goods in conformity with the contract and be responsible for defects of conformity which exists at the issue. It also defects of conformity resulting from the packaging, instructions for mounting or installation when it was imposed upon him by the contract or was carried out under its responsibility.
• Article L211-5 of the Consumer Code
To comply with the contract, the property must:
1 º Being for use normally expected of a similar asset and, where appropriate:
• - match the description given by the seller and possess the qualities that he has presented to the buyer as a sample or model;
• - have the qualities that a buyer can legitimately expect in relation to public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
2 º Or have the characteristics defined by mutual agreement by the parties or be fit for any particular purpose for which the buyer made known to the seller and the latter has accepted.
• Article L211-12 of the Consumer Code
The action resulting from failure of compliance shall lapse two years from the issuance of the property.
• Article 1641 Civil Code
The seller must guarantee in respect of hidden defects of the thing sold which render it unfit for the purpose for which it was destined, so 01ou that decrease this use that the buyer would not have acquired, or n ' would have given a lesser price if he had known.
• Article 1648 Civil Code s. 1st
The resulting defects rédhibitoires must be brought by the purchaser within two years from the discovery of the defect.

13. Legal Information

The site was declared to the CNIL sous le numéro 1361202
We hope through this page to reaffirm our commitment to respect the obligations of the Law 78-17 of 6 January 1978 relating to information, files and liberties "and the principle of privacy that results.
In accordance with the law "Informatique et Libertés", the processing of personal information about customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL).

  Intelligence information collected for the distance is required, this information is essential for processing and delivery orders, preparing invoices and guarantee contracts. When the information non checkout.
This information will be used for administrative needs and to meet legal and regulatory obligations. They may also be used for commercial activities.
The client (Article 34 of the Act of 6 January 1978) a right of access, rectification and deletion of data concerning him, he can practice before Rock'n'Kustom Shop. In addition, Rock'n'Kustom Shop will not sell, or cancel any information on its customers to third parties.

14. Maintenance Tips

Maximum wash temperature 40 ° (return your item before putting in machine)
No drying machine, washing or dry
Never iron the printed